Contact
Get in touch
A question about an order or a product: send us a message. To see where a parcel is, Track my order is quickest.
Message
Send us a message
Your message comes straight to the shop. If it is about an order, put the order number in, and we can look it up before we reply.
- Where is my parcel?Track my order
- Before you fishRead the guides
Questions
You might find the answer here
How much is delivery?
Delivery is included in every price. What you see on the product is what you pay.
How do I track my order?
As soon as your order ships you get an email with its tracking number. You can also follow it on Track my order with your order number and email address.
Where is my order sent from?
Orders are sent from our supplier's warehouse straight to you. The delivery time for each product is shown on its page before you buy.
Do I need a licence to fish?
In England and Wales, anyone aged 13 or over fishing in fresh water needs a rod fishing licence, and juniors aged 13 to 16 get theirs free. Sea fishing does not need one. Our guide Do I need a fishing licence? has the details.
Are your weights lead-free?
Lead weights from 0.06 grams to one ounce are not allowed for fishing on inland waters in England and Wales. Check that weights for rivers, canals and lakes say lead-free. Why fishing weights are lead-free.